Legal

Terms of Service

Last updated: August 20, 2026

These terms are the agreement between you and By Azur LLC, a New Hampshire company, for your use of Dumpling: the apps, the website, the API, and the MCP server. By creating an account or using Dumpling, you agree to them. If you don't agree, don't use the service.

1. Your account

You need an account to use Dumpling. Give us an accurate email address and keep it current, because it's how we reach you about your account, and how you get back in if you forget your password.

Keep your password to yourself. You're responsible for what happens under your account, so tell us promptly if you think someone else has access. We're not liable for losses that follow from credentials you didn't keep secure.

You must be at least 13 years old. If you're under the digital age of consent where you live (16 in parts of the EEA) you may only use Dumpling with a parent or guardian's permission, and they agree to these terms with you. One account is for one person; don't share it.

2. Your content

You own everything you put into Dumpling. Your tasks, notes, contacts, and conversations are yours. We claim no ownership of them and no right to use them for anything except running the service for you.

To do that, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display, back up, and process your content, including sending the parts you've allowed to our AI provider, solely to operate and improve the service for you. That's the whole grant. It ends when you delete the content or your account, except for copies in encrypted backups, which age out on the schedule in our Privacy Policy.

You're responsible for what you store. Don't put content in Dumpling that you don't have the right to store, and don't use it to store material that's illegal to possess.

How we handle your data is described in the Privacy Policy, which is part of these terms. If the two ever conflict about privacy, the Privacy Policy wins.

3. AI features

The AI assistant can be wrong, incomplete, or out of date. It's a helper, not professional advice of any kind: legal, medical, financial, or otherwise. Review anything important before relying on it, and you're responsible for what you do with its output.

You choose what it can see. Category permissions live in Settings, and you can turn AI off entirely. AI features depend on third-party model providers, so they may be unavailable or change when those providers change.

AI usage is subject to fair-use limits described on our pricing page. If you use it far beyond what normal use looks like, the assistant may switch to a lighter model or pause until the next cycle. We'll always tell you in the app when that happens rather than failing silently.

4. The beta

Dumpling is pre-1.0 and labelled beta on purpose. That means:

• Features will change, move, and occasionally disappear.
• There's no uptime commitment and no service level agreement.
• Bugs happen, and some bugs affect data. We take that seriously and we test for it, and we're telling you plainly rather than after the fact.
• Export your data regularly. Settings → Data & Privacy → Export data gives you everything as JSON, and it takes a few seconds.

None of this reduces the rights you have under consumer law where you live. It's a description of the software's maturity, not a disclaimer of our obligations.

5. Acceptable use

Don't:

• Use the service to break the law, or to store or distribute illegal material
• Attempt to access another user's account or data
• Abuse the AI assistant by generating harmful content, or by trying to defeat its safety measures
• Resell, sublicense, or redistribute the service
• Scrape or bulk-extract from the service by any means other than our API and your own export
• Reverse-engineer, decompile, or attempt to derive our source code, except where the law says you may despite this clause
• Probe, scan, or test the security of our systems without our written permission. See our security page for how to report a vulnerability, which we welcome
• Interfere with the service's infrastructure, or circumvent rate limits, quotas, or plan limits
• Use the service to build a competing product, or to train a machine-learning model on it

6. API and MCP access

Dumpling offers an API and an MCP server so you can reach your own data from other tools. Using them, you agree that:

• API tokens and OAuth credentials are as sensitive as your password. Keep them secret; revoke them if exposed.
• Rate limits and quotas apply, and we may change them with notice. Don't route around them.
• You're responsible for what any client, agent, or automation does with your credentials, including an AI agent acting on your behalf.
• We may change or deprecate API surfaces as the product develops. We'll give reasonable notice for breaking changes.

7. Plans and payment

Free accounts are free, with the limits described on our pricing page. Pro is a paid subscription.

Auto-renewal, the part people wish they'd read

• Pro bills monthly or annually in advance, at the price shown at checkout, through Stripe. Stripe, through its Link service, is the merchant of record for the sale: it charges your card, sends your receipt, and the charge shows on your statement as LINK.COM* DUMPLING.
• It renews automatically at the end of each period, at the then-current price, until you cancel.
• Cancel any time from Settings → Account → Manage subscription, which opens your billing portal. No email to us, no retention call. Cancellation stops the next renewal; your Pro features stay active through the period you've already paid for.
• If we change the price, we'll tell you by email before it applies to you, and you can cancel before it takes effect.

Taxes may be added where required. If a payment fails we may retry it and, if it keeps failing, move your account to Free, which never deletes your data.

Refunds and the EU/UK right to cancel

Outside the cases below, refunds are handled case by case. Write to us and we'll be reasonable about it. Because Stripe is the merchant of record, you can also ask Link support for a refund. If Stripe passes a request to us and we don't answer within 48 hours, it may refund a purchase made in the last 60 days on its own. If you bought through the Apple App Store or Google Play, their refund policies apply and you'll need to request it from them.

If you're a consumer in the EEA or UK, you have a statutory right to withdraw from a distance contract within 14 days. Because a subscription gives you immediate access to digital content, by starting your subscription you ask us to begin supplying it immediately and acknowledge that you lose that withdrawal right once supply has begun. Nothing in these terms limits any refund right you have under mandatory consumer law.

8. Cancelling and deleting

Cancel your subscription any time from Settings → Account → Manage subscription. Delete your account and all your data any time from Settings → Data & Privacy, or by emailing us. Deletion is immediate and irreversible, so export first if you want a copy.

Dropping to Free never hides or deletes anything you've already created. Free plan limits bind how much can be active, not what you can read, export, or delete.

9. The service itself

We work to keep Dumpling running and reliable, but we can't guarantee it's always available. We may update, change, or discontinue features, and we'll give reasonable notice before significant changes or before discontinuing the service entirely, with enough time to export your data.

Some features depend on third parties: Stripe for payments, our AI provider for the assistant, Google for calendar sync and Android notifications, Apple for iOS notifications, a weather service for forecasts. Your use of those is also subject to their terms, and if they change or go away, the dependent feature may change or go away too.

10. Our rights, and feedback

Dumpling, meaning the software, design, name, and logo, belongs to By Azur LLC. These terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the service on your own devices for your own purposes. They transfer no ownership, and all rights not expressly granted are reserved.

If you send us feedback, suggestions, or bug reports, thank you, and you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it freely, without obligation or attribution. Please don't send us anything you consider confidential.

11. Disclaimers

Some jurisdictions don't allow the exclusion of implied warranties, so parts of this may not apply to you. If you're a consumer, your mandatory statutory guarantees stand regardless of anything in this section.

12. Limitation of liability

Nothing here excludes liability that the law doesn't permit us to exclude, including liability for death or personal injury caused by negligence, for fraud, and for anything else that can't be limited under the consumer law that applies to you.

13. Indemnification

You agree to defend and indemnify By Azur LLC against claims, damages, and reasonable costs and legal fees arising from your use of the service, your content, your breach of these terms, or your violation of any law or third-party right. We'll tell you promptly about any such claim, and you agree not to settle one in a way that admits fault on our behalf or obliges us to do anything without our consent. This doesn't apply where the law prohibits it.

14. Suspension and termination

You can stop using Dumpling at any time. We may suspend or close accounts that break these terms, or that put the service or other users at risk. Where it's reasonable and lawful, we'll warn you first and give you a chance to fix it; where the risk is immediate, such as active abuse or a threat to other users, we may act first and explain after.

If we close your account for reasons other than your breach, we'll refund the unused portion of any prepaid subscription. You can export your data from Settings → Data & Privacy at any time before you go, and if we terminate your access we'll give you a reasonable window to export unless the law forbids it.

Sections 2 (the licence you granted, as it survives deletion), 10, 11, 12, 13, 15, and 17 survive termination.

15. Disputes

We'd rather fix a problem than fight about it, so this section starts with talking and only then goes to arbitration.

15.1 Talk to us first

Before starting formal proceedings, send us a written description of the dispute and what you want, to support@getdumpling.app. We'll do the same for you. Both of us agree to try in good faith to resolve it, by email or a call, within 60 days of that notice. Only after that can either of us start arbitration. This step is a condition of proceeding, and it pauses any limitation period while it runs.

15.2 Binding individual arbitration

If talking doesn't work, you and By Azur LLC agree that any dispute arising out of or relating to these terms or the service will be resolved by binding individual arbitration, administered by JAMS under its Streamlined Arbitration Rules for claims under $250,000 and its Comprehensive Rules above that. The arbitration will be held in the county where you live, or by phone or video if you prefer. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction.

15.3 What's excluded

Either of us may still: bring an individual claim in small claims court, if it qualifies; and ask any court for an injunction to stop infringement or misuse of intellectual property. A court, not an arbitrator, decides any challenge to the class-action waiver below.

15.5 How to opt out

You can opt out of this entire section within 30 days of first accepting these terms. Email support@getdumpling.app with the subject "Arbitration Opt-Out", your name, and the email address on your account. That's it. Opting out costs you nothing, changes nothing else in these terms, and we won't treat you differently for it. If you opt out, disputes go to the courts named in section 17.

15.6 Fees and severability

Each side pays its own legal fees unless the arbitrator finds a claim frivolous or brought in bad faith, or unless the law says otherwise. If any part of this section is held invalid, it's modified only as far as needed to be enforceable and the rest stands, except that if the class-action waiver is struck down entirely, this whole arbitration section is void.

If you're a consumer resident in the EEA or UK, this arbitration section doesn't deprive you of the right to bring proceedings in the courts of your own country, or of any mandatory protection under the consumer law of your habitual residence.

16. If you got the app from the Apple App Store

These terms are between you and By Azur LLC, not Apple, and By Azur LLC alone is responsible for Dumpling and its content. In addition:

• Your licence to use the app on Apple devices is a non-transferable licence to use it on any Apple-branded device you own or control, as permitted by the Usage Rules in the Apple Media Services Terms of Service.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability claims, failure to conform to legal requirements, and consumer protection or privacy claims.
• If a third party claims the app infringes their intellectual property, By Azur LLC, and not Apple, is responsible for the investigation, defence, settlement, and discharge of that claim.
• You represent that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government prohibited-parties list.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, upon your acceptance, have the right to enforce them against you.

17. General

Governing law and courts. These terms are governed by the laws of the State of New Hampshire, USA, without regard to its conflict-of-laws rules. For any dispute not going to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts in New Hampshire. If you're a consumer, the mandatory consumer-protection rights and courts of the country you live in still apply to you.

Electronic communications. We communicate with you by email and by notices in the app, and you agree that those satisfy any legal requirement that a communication be in writing.

Export and sanctions. You may not use Dumpling in violation of US export control or sanctions laws, and you confirm you're not located in an embargoed country or on a prohibited-parties list.

Force majeure. Neither of us is liable for failure to perform caused by events outside our reasonable control: outages at our providers, network failures, natural disasters, war, or government action. We'll still tell you what's happening.

Changes to these terms. We may update these terms. For material changes we'll notify you in the app and by email at least 30 days before they take effect, unless a change is required sooner by law or is needed to address a security risk. If you don't agree with a change, cancel and delete your account before it takes effect; continuing to use Dumpling after that means you accept it.

Assignment. You can't transfer your account or these terms without our consent. We may transfer them, for example if the business is sold, and your rights under them go with you.

The rest. If any part of these terms is unenforceable, it's modified as far as needed to be valid and the rest stands. Our not enforcing a provision isn't a waiver of it. "Including" means "including without limitation". These terms, with the Privacy Policy, are the entire agreement between us about Dumpling and replace anything said earlier.

18. Contact

Questions about these terms go to support@getdumpling.app.

By Azur LLC, a New Hampshire limited liability company. Notices to us under these terms may be sent by email to support@getdumpling.app. If you need a postal address to serve a formal legal notice, ask and we'll provide one.